Who we are:
ISLAND Arts Centre is a Lisburn and Castlereagh City Council Facility. It is operated by the Council’s Arts Service, which is part of the Cultural & Communities Services Unit in the Department of Leisure & Community Well-being. Please note the ISLAND Hall is managed by the Council’s Facilities Management team, which is a part of the Department of Finance and Corporate Services.
Terms & Conditions of Booking Tickets at ISLAND Arts Centre:
We are delighted to welcome our valued visitors back to ISLAND Arts Centre. However, we are mindful that we need to remain careful, cautious and vigilant in terms of the ongoing pandemic.
The health and safety of all our customers and visitors remain our priority and in line with NI Executive regulations the Arts Service Team has undertaken comprehensive risk assessments in order to mitigate against the transmission of COVID-19.
Scanning of tickets
We have introduced contactless scanning of tickets to reduce touchpoints and physical interactions. On arrival, please have the barcode on your phone or ticket ready to be scanned.
If you are unable to access your e-ticket please email our Box Office: lvi.reception@lisburncastlereagh.co.uk or arts.information@lisburncastlereagh.gov.uk.
Hand Sanitising Stations
Hand sanitising facilities have been provided at entry points and throughout the venue.
Enhanced Cleaning
We provide an enhanced cleaning service throughout the venue and focus on areas with high touchpoints.
We remind all visitors of the importance of washing your hands with soap and water when you can - this is the most effective way of cleaning your hands.
Toilet Facilities
Toilet facilities are located on each floor of the venue and will be cleaned regularly as part of our enhanced cleaning procedures. Capacity limits will be in place with signage advising of restrictions.
Ventilation
The Arts Centre uses 100% fresh air, which is heated or cooled as required by the air handling units to a temperature calculated and controlled by the building management system. There is no recirculated air used within the ventilation systems. This is in line with current Government recommendations around ventilation.
Windows and doors will also be opened where possible to provide additional natural ventilation.
We’re Good To Go
The Arts Centre has been awarded the UK industry standard “We’re Good To Go” accreditation that demonstrates our commitment to implementing government and public health COVID-19 Guidelines especially in maintaining cleanliness and aiding social distancing.
Our safety measures remain under constant review and will be adjusted in line with the latest guidance.
Privacy Policy: https://islandartscentre.com/privacy
Booking Policy: https://islandartscentre.com/your-visit/how-to-book
Please note that our Terms & Conditions are subject to regular updates, so please continue to check our website at islandartscentre.com for these updates or contact us at arts.information@lisburncastlereagh.gov.uk.